Privacy and Security Policy

We are committed to protecting your privacy and providing a service that is safe and powerful.

Before using the Website it is your responsibility to read the Privacy Policy

This Privacy Policy applies to GardenGear.co.uk (the Site) and goods and services provided via such site and governs data collection and usage arising in respect of the Site and supply of goods and services. By disclosing your personal information to us you consent to the data practices described in this statement.

The terms referred to in this Privacy Policy shall have the same definitions as set out in the GardenGear.co.uk Terms and Conditions unless expressly stated otherwise. You should therefore also read the Terms & Conditions before using the Website.

 

How we use your personal information

Personal information provided by you when registering for an account, purchasing goods and/or services, making enquiries or otherwise, is used to:

Process your order

Deliver your goods and/or services

Operate your credit account (if you have one)

Helps us develop the Website and audit its use

We keep track of the websites and pages our customers visit via or within the Site, in order to determine which of the sites and services are the most popular. This data is used to deliver customised content and advertising.

This information includes your name, postal address, e-mail address.

 

Use of cookies

We use cookies to help you personalise your use of the Site. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Webserver in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a practicality feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. This saves you time and simplifies your use of the Site. When you return to the Site, the information you previously provided can be retrieved. No personally identifiable information is collected through the use of cookies.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site.

 

Marketing Information

When you access the Site, we use your internet protocol (IP) address to help diagnose problems with its server, to administer the Site, to help identify you and to protect you and us from security breaches of our servers, programs or files. We also have the ability to know what type of operating system and browser software you use and to identify the geographical location of your browser. Your IP address is also used to gather broad demographic information and other purposes, such as monitoring visitor frequency and usage.

If you wish to know what information we hold on you we will be happy to provide a copy.

We will only send this information upon receipt of satisfactory proof of identification from you and to the address and by such means as may be specified in any request for such information. An administrative charge of £10 will be made for providing any such information. We also reserve the right to refuse to provide visitors with a copy of their personal information, but will give reasons for such refusal. If you ask us to remove your personal information from its database or you wish us to amend or change the information held about you, we will do so upon your request.

You may change and modify the information you have previously provided or otherwise contact us.

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